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Resilience in challenging times

2020 was a year of strong progress for Quilter, which demonstrated the resilience of our business model, strong financial resources and active management of our risk exposures in challenging times.

How we responded to the Covid-19 pandemic

Quilter took a multi-dimensional approach to managing through the COVID-19 pandemic. As well as supporting colleagues, clients and communities, Quilter remained focused on delivering good outcomes for shareholders.

Read the Covid-19 business reponse

Chief Executive Officer’s Q&A

After a year of market volatility, global economic and social disruption, Chief Executive Officer Paul Feeney answers key questions to explain why Quilter remains well positioned to capture growth.

You’ve previously talked about Quilter not being the finished article – are you there yet?

Read full Q&A

How important is your business culture in delivering your strategy?

Read full Q&A

Now you have completed PTP, what is the main challenge for the business?

Read full Q&A
Quilter’s effective response to the COVID-19 pandemic shows strong risk management disciplines in action.
Matt Burton Chief Risk Officer

Risk review

Effective risk management is key to Quilter delivering on its strategy to be a modern, UK-focused wealth manager.

Read more on our risk review
Matt Burton

Governance

Our corporate governance framework has continued to serve us well through a very challenging year allowing us to ensure that the long-term prospects of the business were protected.

Our board in action
Glynn Jones

Next steps

Annual report 2020

Quilter delivered robust results for 2020, reflecting solid financial performance, strategic progress and operational improvement, despite global disruption.

Annual report 2020

Our progress

Our strategy and value creation is guided by cultural values of being pioneering, dependable and stronger together, and a belief in shared, inclusive and responsible prosperity.
Our progress